READY FOR ONE PLATFORM THAT HANDLES IT ALL?

The Patient Relationship Management System Designed to Support

Better Outcomes

From new patient inquiries to ongoing follow up, give your facility the

tools to build trust, improve efficiency, and keep patients connected.

Help your staff understand the patient experience while care is still happening

Our Patient Relationship Management system gives facilities a simple way to gather patient feedback within the first 24 hours and through weekly check ins during the stay, covering staff, cares, and overall happiness so your team can respond, improve, and build a stronger patient experience.

Step 1 Admit • Step 2 Ask Early • Step 3 Check In Weekly • Step 4 Improve Care • Step 5 Build Trust

Why This Is Such A Great Benefit to Medical Facilities Everywhere

Our Patient Relationship Management system helps your facility capture feedback early, respond during the patient stay, show improvements, and build stronger relationships after discharge. This leads to better patient experiences, stronger trust, more positive reviews, and greater visibility for long term growth.

  • Improve patient satisfaction in real time

  • Increase positive Google reviews and online reputation

  • Strengthen trust with patients and families

  • Boost local website ranking and search visibility

  • Encourage more referrals and long term growth

Start improving your patient experience today

Give your team the tools to capture feedback, improve care in real time, and build a stronger reputation that attracts more patients.

Turn patient feedback into better care, stronger reviews, and long term growth with a PRM system designed to support your staff and improve the patient experience from admission to discharge.

Employee Relationship Management

Built Right Into The PRM System

Support a stronger workforce with employee relationship tools built into the PRM system. From monthly staff feedback and leadership visibility to targeted outreach for agency to full time hiring, the system helps healthcare organizations improve communication, strengthen retention, and respond quickly to staff concerns.

  • Automated monthly staff review requests to gather ongoing employee feedback

  • 4 and 5 star reviews can be guided to Google to strengthen public reputation

  • 1 to 3 star reviews are routed to management for timely follow up

  • Leadership has centralized access to all employee reviews and feedback

  • Automated Text and email outreach helps convert qualified agency staff into full time employees

  • Supports retention, staff satisfaction, and workforce stability across the organization

We Prioritize HIPAA Compliance

We prioritize the security and privacy of your patients’ information. Our Patient Relationship Management System is fully HIPAA compliant,

ensuring that sensitive patient data is protected and confidential in line with the highest standards.

Questions healthcare leaders ask before they start

Is the Smart Website really free?

Yes. The Smart Website build out is included with your $497 per month subscription. We use your branding and approved content, handle the technical setup, and connect the forms and scheduling. There is no separate website design fee.

How long does setup take?

Most facilities are live within 7-10 business days, depending on how quickly content and approvals are provided. We start with the Smart Website or Ai Chatbot and basic lead capture, then add reviews, surveys, and recruiting in sequence.

Will this work with our current team workflow?

The platform is flexible. We map the workflows to your existing roles and responsibilities, whether that’s admissions, marketing, social services, or nursing leadership, and then refine over time based on usage and feedback.

How do you request patient reviews compliantly?

Review requests are simple, non-incentivized invitations sent according to your policies. Families and staff can decline or unsubscribe at any time. We do not reference clinical outcomes or make medical claims in outreach.

Can staff reviews be anonymous internally?

Yes. You can choose to collect some staff feedback anonymously for internal trend tracking, while still encouraging public reviews where appropriate. We will configure your forms based on your HR and compliance guidance.

What happens if someone leaves a negative review?

Negative reviews trigger an alert and an internal follow up workflow so your team can respond appropriately. We encourage professional, policy-aligned responses and use the feedback to improve operations where possible.

Can we recruit for multiple roles at once?

Yes. You can run separate hiring funnels for CNAs, nurses, therapists, and support roles. Each can have its own questions, follow up cadence, and assigned hiring manager.

Do we need extra apps or logins?

Your team primarily uses one web login and the mobile app. We help you decide which roles need access and set appropriate permissions. You do not need to manage a stack of extra tools for these workflows.

Is there a contract?

Service is billed month to month with written notice required to cancel, as outlined in your agreement. There is no long-term lock-in for the platform itself, though some third-party services may have their own terms.

What support is included?

You receive onboarding support, training for key staff, email support, and scheduled check-ins to review performance and refine workflows. Additional hands-on services are available if you prefer more done-for-you support.

Simple pricing for healthcare facilities

Designed for medial facilities and broader healthcare operators who want one place to manage growth and experience.

Patient Relationship Management Platform

$497 per month

Free Smart Website build out included with your subscription.

  • Smart Website with active forms and scheduling links

  • Reputation Management for patients, families, and staff

  • Patient and family satisfaction surveys

  • Employee recruitment funnels and automated follow up

  • Mobile app and unified conversation platform

  • Internal concern routing and follow-up workflows

  • Reporting on inquiries, reviews, and engagement

Month to month, cancel anytime with written notice per your agreement. No long-term clinical or medical commitments are made.

Not ready to decide today? Get a walkthrough and a demo.

Click on Ida, the chatbot in the bottom right corner to ask questions, get quick answers, and schedule a demo at your convenience. It is a simple way to explore the platform and connect with our team when the time is right.

Whether you are focused on patient communication, employee engagement, reputation management, or hiring support, Ida can help guide you to the right next step and make it easy to request a personalized walkthrough.